Enterprise modernization is currently in full rage. Businesses are looking forward to rapid evolution and investing heavily in automation technologies. Well, to run a business with full efficiency and ensure seamless adoption of automation, organizations need to follow a systematic framework. Based on the common challenges companies encounter in their transformation journey, we bring you a seven-pillar framework that is known to scale–up your automation.
It is commonly observed that when companies head to target automation, their C-support tends to de-escalate. This is one of the common challenges companies frequently face. Sustained executive support is imperative to sustain you through the automation journey. Developing a vision and guiding executives through reality on what impacts they can have, what they need to do for it, how they can modify their approach, and where they can use this technology will help companies fill this gap.
Automation Operating Model
An automation operating model will play a significant role in helping you achieve your vision of automation-first. The operating model should include everything that supports automation deployment.
The elements of the operating model are:
- Creating robotic Center of Excellence (CoE).
- IT team for employing robots into production.
- Internal audit team for managing security and finances.
- Global risk and Control team for the approval process.
Value Creation and Assurance
Cost reduction is not enough to measure the value of your automation outcomes. In order to assess automation impact, you need to employ a comprehensive approach based on assurance and value creation.
Here’s how you can assess value beyond cost reduction:
- Growth in revenue and ability to build company faster.
- Improved employee experience and productivity.
- More value to customers.
- Seamless adjustment to compliance and regulatory norms.
Business Outcome Process Intake
Establish a harmonious synchronization between your automation initiatives and strategic objectives. For this, you need to redirect your attention to workflows supporting business outcomes. Determine your desired outcome, work on processes that support it, and then find out where automation can be effective.
IT Automation Readiness
Scaling automation requires the strong support of your IT team. The support leveraged by the IT team will be critical in planning, developing, maintaining, and upgrading infrastructure integrating automation across the enterprise. Ensure to get IT support from early to support seamless integration, deployment, and disaster recovery in your automation journey.
A systematic application of a controls framework is key to the successful deployment of automation. Your automation model must be ready to accommodate all internal and external regulatory guidelines. It should encompass preventive monitoring. To enable this, map your requirements to processes you have planned to automate.
Citizen-led and Attended Automation
After you have met the aforementioned objective as highlighted in six pillars, the next step to growth is developing a robust strategy for attended robots. Attended robotic automation refers to the use of robots for complex procedures that require the creative and cognitive abilities of humans.
These pillars follow an interconnected relationship. So, before you start to scale automation, use these pillars as a guide to putting you forward in the automation journey.