COVID 19 pandemic has pushed businesses to embrace disruptive technology as soon as possible. According to a survey, only 56% of companies have begun their automation journey, with the remaining 72% planning to reap the benefits of this new edge technology.
Because many businesses now operate remotely, a systematic strategy to implement intelligent automation would cut duplicate tasks’ costs. According to a Gartner report, 70% of CFOs and finance executives plan to shift 5% of their on-site employees to permanent remote employment following COVID 19.
In addition, 20% of respondents said they have postponed on-premise technology investments, with another 12% expecting to do so shortly. According to a Gartner report, robotic process automation, workflow automation, and cloud-based corporate resource planning will see increased investment following COVID 19.
Experts also see hyper-automation as a catalyst for creativity. It refers to the application of modern technologies like artificial intelligence, robotic process automation, and machine learning to automate routine and redundant operations that were previously performed by people. It facilitates human-machine collaboration to improve the customer experience while reducing operating costs and increasing productivity. Organizations can also remove the possibility of errors and blunders by incorporating RPA bots and AI models into their internal infrastructure, resulting in accurate and precise outputs.
Prioritizing the areas of Hyper-automation
To begin their hyper-automation journey, any business must first determine why they want to implement hyper-automation and what areas must be addressed first to achieve a successful conclusion. According to an analysis, firms must have to first assess the risks, scale-up infrastructure to manage rapid changes, enable employee collaboration, and assess the cybersecurity domain before embarking on the intelligent automation path. Reassessing and reorganizing complicated and business-critical services is one of the most important parts of achieving a successful hyper-automation strategy.
Preparing for the impact of Hyper-automation
Organizations must prepare their infrastructure and staff for the inevitable change once a viable hyper-automation strategy is formed. According to experts, not only does it necessitate a technological shift, but it also necessitates for enterprises informing their staff about the benefits of such a transformation. Training staff on RPA and AI would help them embrace the shift because they are not technologically qualified. Employees must understand automation as a part of continual innovation, and organizations must constantly assure that they do. Employees are involved in the automation strategy and delivery choice equitably and collaboratively.
Using Hyper-automation to overcome operational disturbances
Hyper automation offers a plethora of options for resolving operational issues. It eliminates bottlenecks within the system by mitigating the risks of unexpected operational issues.