AIRA partnered with a leading telecom and digital services provider to transform its high-volume bank reconciliation process using a hybrid automation approach that combined Robotic Process Automation with AI-based exception handling. The result was a real-time, scalable, and fully auditable reconciliation system that reduced manual work by over 90%, resolved mismatches instantly, and accelerated the monthly financial close cycle.

   

The Business Challenge

The client, managing over 2 million financial transactions daily across payments, collections, and channel partner settlements, faced:

 

• Delayed Reconciliation Cycles taking 10–15 days post month-end
• Thousands of unmatched entries due to format inconsistencies and incomplete data
• Heavy dependence on Excel macros and manual ledger verification
• High audit risk and effort to generate reconciliation reports
• Operational bottlenecks in finance teams during financial close and compliance reporting

Despite investing in ERP systems, gaps remained due to unstructured data, varying bank statement formats, and dynamic transaction flows.

   

AIRA’s Solution

AIRA implemented an intelligent automation solution that combined RPA with AI to handle high-volume reconciliation across multiple bank accounts and data formats. RPA bots automated the download and ingestion of bank and ERP data, applying rule-based matching at scale. Where mismatches occurred, AI stepped in to resolve exceptions using NLP and pattern recognition, suggesting probable matches and normalizing data. AIRA also provided real-time dashboards, SLA-based alerts, and audit-ready reporting turning a manual, error-prone process into a fast, accurate, and fully automated system.

 

• Multi-Format Data Handling: AIRA’s platform seamlessly processed various statement formats CSV, PDF, and Excel—without requiring any manual pre-formatting or conversion.
• Dynamic Rule Configuration: Finance teams could define and update matching rules, tolerances, and exception criteria through a no-code interface, ensuring adaptability to evolving reconciliation policies.
• Proactive Exception Management: The system didn’t just highlight mismatches it categorized them by root cause, flagged high-risk anomalies, and triggered workflow-based escalation paths for faster resolution.

 

Results & Business Impact

 

• Same-Day Reconciliation: Reduced reconciliation cycle time from 10–15 days to same-day processing.
• Over 90% Automation: Minimized manual intervention across ingestion, matching, and exception handling.
• 99.2% Matching Accuracy: Achieved high precision in transaction matching, even across inconsistent data formats.
• 60% Reduction in Operational Cost: Significant savings on FTEs and manual processing overhead.

 

Client Testimonial

“AIRA has turned reconciliation into a real-time, intelligent process for us. What used to take weeks is now done in hours accurate, auditable, and fully automated.”

— Finance Controller, Leading Telecom Provider

   

Let’s Reconcile Your Financial Chaos in Real-Time

Ready to automate your reconciliation process? Discover how AIRA can bring speed, accuracy, and transparency to your financial operations.

    👉 Book a Demo | 👉  Talk to Our Finance Automation Expert